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Shipping Information

Shipping is FREE for all orders. We offer express shipping with additional payment

SPAIN-PORTUGAL

Shipments on the peninsula will be made by GLS urgent transport and on the islands through Spain Post.

INTERNATIONAL

International shipments will be made by::

  • Free Shipping: DHL-Official Postal Company of the country of destination..
  • Urgent Shipping: DHL, FeDEx or UPS.

Shipping Estimate Free Shipping:

THE PREPARATION OF PACKAGES IS NORMALLY BETWEEN 0 AND 7 WORKING DAYS

YOU CAN SEE THE STATUS OF YOUR ORDER AT ALL TIMES CLICKING HERE

Estimated Shipping Times. You have to add preparation timeNormalVery slow
Spain and Portugal1 working day2-6 working days
Europe3-6 working days7-20 working days
United Kingdom4-8 working days9-20 working days
USA/Canada5-15 working days16-40 working days
Australia and New Zealand6-20 working days21-40 working days
Arabian Region6-20 working days21-60 working days
Asia6-12 working days13-30 working days
Uruguay, Argentina, Peru6-18 working days19-30 working days
Other countries South America and Central America6-30 working days31-60 working days
Eastern Europe and Russia4-12 working days13-25 working days
Africa2-8 weeks9-20 weeks

Shipping estimate Express Shipping:

THE PREPARATION OF PACKAGES NORMALLY IS BETWEEN 0 AND 7 WORKING DAYS DEPENDS ON STOCK IN OUR OFFICES AND WORK LOAD.

Express Delivery Timeframes (DHL and FeDEx)Normal Time
Europe1-2 working days
USA2-3 working days
Canada2-4 working days
Australia and New Zealand2-6 working days
Asia2-6 working days
Arabian Region2-6 working days
South & Central America2-6 working days
African Region2-6 working days

Additional considerations:

  • Working days are considered the days between Monday and Friday.
  • Please check your shipping address before finalizing the order. Once sent it cannot be modified.
  • We cannot control customs, if your package is retained by the authorities of your country, times may be modified and do not depend on us. When documentation is requested we usually send it in 1 hour.
  • We are not responsible for possible taxes, fees and other additional costs charged by the government of each country.
  • Orders placed after 8.30 pm MADRID TIME ZONE will be considered next day orders.
  • Orders completed after Thursday at 8:30 p.m. until Sunday will be considered Sunday orders.
  • Holidays in our city (These days may be modified to coincide with Friday or Monday)
    • January 1st
    • January 2nd
    • January 6th
    • February 28th
    • Holy Thursday and Good Friday
    • April 19th
    • May 1st
    • June 2nd
    • June 11th
    • August 15th
    • October 12th
    • November 1st
    • December 6th
    • December 7th
    • December 8th
    • December 25th
    • December 26th
    • December 31th

Costs for pick-up in destination country or for rejection and express return of the client:

PlaceCost
Spain10 €  
Europe35 €
International50 €
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